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Effective 9/15/25 Illinois American and Bond Madison Water Company returned to normal treatment practices Update: Illinois American and Bond Madison Water Company returned to normal treatment practices on September 15th. Thank you for your patience and understanding during our annual system flushing.

Our office will be closed Monday, September 1st in observance of Labor Day. Have a Safe and Happy Holiday! Normal business hours will resume on Tuesday, September 2nd. Please mail check payments Early. BMWC Office Hours 8:00 to 4:00 p.m. Monday-Thursday. Payment Drop Slot is at the BMWC Building drive thru and is available 7

BOND MADISON WATER COMPANY IEPA LOAN NO. L174892 WATER SYSTEM IMPROVEMENTS Improvements to the Bond Madison Water Company’s water distribution system, including rural water main extensions in Bond County, painting the Shawnee tower, and replacement of the SCADA system will begin construction soon. Funding for this project is being provided by a low interest loan

Effective Monday August 18th, Our supplier, Illinois American Water (see below message) will be temporarily changing the type of disinfectant used in the water as they always do at this time of year. Instead of combining the chlorine in the water with ammonia, they will be adding chlorine only. During this time Bond Madison Water

The Boil order has now been lifted for all Madison County customers as of Thursday, June 12, 2025 @ 10:35 a.m. After Boil Order Lifted: Residents should flush all water lines and clean and sanitize any equipment connected to the water supply after the boil order is lifted. 

The Boil order has now been lifted for all Bond County customers as of Wednesday June 11, 2025 @ 8:45 a.m. After Boil Order Lifted: Residents should flush all water lines and clean and sanitize any equipment connected to the water supply after the boil order is lifted. 

All BMWC Madison County Water Customers will be on a boil order until further notice (Possibly to be lifted around noon time on Thursday June 12th). An automated phone call, email, website and Facebook will be used to notify customers when boil order is lifted. In Illinois, boil orders are typically issued for a minimum of

Madison County Water Outage – June 10 2025 @ 4:08 p.m All BMWC Madison County Water Customers will be on a boil order until further notice. We are fixing issue and will get water back on and back to normal as soon as possible.  

If you have service in Bond County, residing south of Interstate 70 and east of Sugar Loaf Road: Due to a emergency service repair in your area, you will be on a boil order until further notice. If you have questions or want to verify the boil order has been lifted, please contact our office