2023 CCR
Consumer Confidence Reports (CCRs), also known as water quality reports or drinking water quality reports, provide you with important information about the quality of your drinking water.The U.S. Environmental Protection Agency (EPA) requires every community water supplier to provide a CCR to its customers.
You can now view your 2023 Annual Water Quality Report at: https://bondmadison.com/2023ccr/
For a paper copy, call 618-669-2861 or Email [email protected] or
send your request in writing to: Bond Madison Water Co., P.O. Box 287, Pocahontas, IL 62275
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COMBAT USPS DELAYS with Paperless Billing and Electronic Payments!
It is no secret that delays within the United States Postal Service system have created issues for individuals and businesses alike. We recognize that your water usage billing has been impacted by these shipping delays which can lead to unnecessary late fee charges, and we want to alleviate that stress as much as possible. We have a simple solution: paperless billing and electronic ACH 10th of the month payments! While we know some customers are committed to sending checks and receiving invoices by mail, we are encouraging everyone to consider utilizing our paperless billing and electronic payment options as an alternative during these uncertain times.
Emailed Paperless Billing
Shipping delays have made receiving your invoice by mail unreliable. Signing up for paperless billing means your invoice will be in your inbox 18-20 days before your payment is due. All you have to do is contact our office and we will take care of setting up paperless billing for you. We offer automatic 10th of the month ACH withdrawals. Payments can be linked to your checking account, debit, or credit card. The variety of electronic payment options offered will allow you to avoid having to send out a check via mail altogether. This means faster processing times and ultimately, fewer headaches for you.
To take matters in your own hands, you may pay each month by making your own payment.
- Step 1: Call Lori @ the office to get set up with a log in & Password.
- Step 2: Go to: www.bondmadison.com
- Step 3: Click or tap on “Pay Online” at the right top of your screen.
- Step 4: Sign into your account
- Step 5: Pay your bill securely via debit, credit card or directly from your bank account.
To pay by phone:
- Step 1: Call 618-669-2861
- Step 2: Pay your bill via debit or credit card or directly from your bank account.
- Business Office Hours; Mon-Thurs, 8:00 a.m. to 4:00 p.m.
Pay at our office:
- Drop off check payment 24/7 to drop slot in drive thru @ 103 Park Street, Pocahontas
- Pay your bill via debit or credit card, cash or check or directly from your bank account.
These payments can be processed @ 103 Park Street-PocahontasBusiness Office Hours; Mon-Thurs, 8:00 a.m. to 4:00 p.m.
The past year continues to impact many of the services the United States Postal Service offers. It has also had a monumental impact on the way we do business. Our one true goal has always stayed the same, and that is to be there for our customers. That is why features like our paperless billing, electronic payment and self-controlled online payment options exist—to help make your life easier and alleviate potential worries and unnecessary late fees. We cannot control delays within the Postal Service, but we can control how we do business. Consider trying out one of our electronic payment options during these uncertain times!
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Important Info
An automated phone message system will be used to notify customers of important info/boil orders. Please be sure that our office has your up-to-date telephone number(s). If you no longer have a home phone number, please let our office know your mobile phone number(s). You may email this information to: [email protected] Important Notices will also be shown on our website of www.bondmadison.com or on our Facebook page.
